Return policy
You can return your order free of charge.
Simply use the product return form enclosed in the package and prepaid shipping barcode we have provided to send back a product, or multiple products, as long as they’re unworn and in their original condition (including protective film).
You can send a product back within 14 days of receiving it.
For personalized products or warranty claims, please contact us beforehand by e-mail or phone.
Our address for product returns is:
Swatch Ltd.
Marché Suisse Stock
c/o Swatch Group Services Ltd.
Längfeldweg 119
2504 Biel/Bienne
E-mail: support@helpall0rder.com